Effective Date: NOV 28, 2024

1. Introduction

Welcome to Zen Marketing LLC (“we”, “our”, “us”). We are committed to safeguarding your personal information and ensuring that your privacy is protected. This Privacy Policy explains how we collect, use, and protect your personal data, particularly focusing on compliance requirements for our messaging services, including SMS/text message communications.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number.
• Usage Data: Information about how you interact with our website and services, including IP address, browser type, and pages visited.
• Voluntary Information: Any other details you choose to provide to us directly.

3. How We Use Your Information

We use your personal information to:

• Provide Services: Deliver and manage the services you request from us, including messaging campaigns.
• Communicate: Send updates, reminders, and respond to your inquiries.
• Improve Our Services: Enhance the functionality and performance of our website and services.
• Marketing: Send promotional materials if you have opted in to receive such communications, ensuring compliance with consent and opt-in regulations.
• SMS Consent: By providing your phone number, you consent to receive SMS/text messages for the purposes of communication, updates, and marketing from us. You can opt out at any time by replying ‘STOP’ to any message.

4. Information Sharing and Disclosure

We are committed to protecting your personal information and maintaining your trust. Therefore, we do not:

• Sell: Your personal information to third parties.
• Share: Your personal information, including phone numbers, with third parties or affiliates for marketing, promotional, or lead generation purposes without your explicit consent.

Messaging Consent and Third-Party Disclosure:

• We will not share your mobile phone number or any associated consent (i.e., permission to text) with any third party, including partners, affiliates, or advertising companies, without your explicit consent.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Any data collected for text messaging, including opt-in data and consent, will remain secure and will not be disclosed to unauthorized third parties.

5. SMS Consent and Opt-Out

• By providing your phone number, you are opting in to receive SMS/text messages for communication, service updates, and marketing purposes.
• Opt-Out: You can unsubscribe from receiving SMS messages by replying ‘STOP’ at any time to any of our messages. You may also contact us directly to opt out of all communications.
• We comply with all relevant laws, including the Telephone Consumer Protection Act (TCPA), in collecting and using phone numbers for text messaging.

6. Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, or destruction. Despite our efforts, no method of electronic transmission or storage is entirely secure. However, we take all necessary steps to ensure your data is treated with the highest level of security.

7. Data Retention

We retain personal information related to SMS messaging for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you opt out of receiving SMS communications, we will retain only the data necessary to comply with your opt-out request.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correct: Update or correct inaccurate or incomplete information.
• Opt-Out: Unsubscribe from marketing communications, including SMS, by following the instructions in those messages.
• Delete: Request the deletion of your personal information, subject to applicable laws and data retention policies.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website. Please review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zen Marketing LLC
Sedona, Arizona, USA
Hanover, Maryland, USA
Email: info@zenmarketingllc.com
Phone Numbers: +1 928-381-7148,  +1 229-358-9472